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Although only a small percentage of product sold in TJX stores is produced specifically for us, since 2005, we have conducted 80 training sessions for buying agents, vendors and factory management in ten different countries.
This Committee, led by the head of Global Social Compliance, works together closely on vendor social compliance issues. The Committee includes members of our merchant, risk management, compliance, legal, imports and global communications teams.
Our vendors must ensure that subcontractors and third parties used in the production or distribution of goods offered for sale in our stores comply with the TJX Vendor Code of Conduct.
Our Store Operations groups have established procedures and systems in place to manage product recalls and address customer concerns.