Although only a small percentage of product sold in TJX stores is produced specifically for us, since 2005, we have conducted 75 training sessions for buying agents, vendors and factory management in 10 different countries.
This Committee, led by the head of Global Social Compliance, works together closely on vendor compliance issues. The Committee includes members of our merchant, risk management, compliance, legal and global communications teams.
Our vendors must ensure that subcontractors and third parties used in the production or distribution of goods offered for sale in our stores comply with the TJX Vendor Code of Conduct.
Our Store Operations groups have established procedures and systems in place to manage product recalls and address customer concerns.
At The TJX Companies, we are fully committed to operating our business with the highest standards of business ethics, not merely in accordance with applicable law. We expect our vendors to maintain these same high standards.
We strongly value the relationships that we have developed with our vendors - relationships that we believe have been a key factor in TJX's success. These relationships have been built on a foundation of honesty and trust and a commitment to ethical business practices. It is therefore important that our vendors respect the laws and the cultures of the communities in which they operate. Our vendors should also respect the rights of the workers who manufacture products for sale in TJX stores.
The TJX Vendor Code of Conduct
In order for our vendors to understand our standards and expectations, TJX has created its Vendor Code of Conduct. Our vendors are informed of our Code through our purchasing process. Our Code requires each of our vendors, at a minimum, to act in accordance with all applicable laws and regulations and, with respect to certain issues, our Code prescribes higher standards of performance.
High Standards
The Code reflects our own high standards, which embrace internationally recognized principles designed to protect the interests of the workers who manufacture products for us. The principles encompassed in the Code set forth our expectations with respect to health and safety, working conditions, protection of the environment, child labor, forced labor, slavery and human trafficking, wages and hours, freedom of association, the right to bargain collectively, prevention of discrimination and harassment, subcontractors, and monitoring and compliance. These principles have been informed by, and in many instances incorporate, human rights, labor rights and anti-corruption standards enunciated by the United Nations and other respected international bodies.
Continuous Improvement
The driving tenet of TJX's Vendor Code of Conduct and our Vendor Social Compliance initiative is continuous improvement throughout our supply chain. While we expect each of our vendors and agents to adhere to the expectations set forth in our Vendor Code of Conduct, we also work with our private label vendors to build corrective action plans and, of equal importance, to encourage them to make continuous improvements throughout their operations. In order to advance these objectives, we do more than simply audit suppliers to test compliance; we also provide education and training to our agents and vendors and factory management, so that they understand our expectations and can develop meaningful processes to meet and exceed these expectations.