Letter From Ernie Herrman


Ernie Herrman

Ernie Herrman,

Chief Executive Officer and President

To our Associates,
Customers, Neighbors,
Vendors, and Shareholders:


At TJX, we continuously strive to bring real value to all of our stakeholders. Stakeholders increasingly want to know that the company they are buying from, investing in, working for, or doing business with is not only delivering strong financial returns, but also acting responsibly and ethically. They look to companies like ours to be good corporate citizens that value their employees, give back to their communities in meaningful ways, and actively address the impact their operations may have on the environment, while simultaneously delivering strong financial performance and long-term shareholder value. TJX’s 2018 Corporate Responsibility reporting is our way of updating all of you on the exciting progress we are making in each of these areas.

This “smart for business, good for the world” thinking has been the philosophy here at TJX throughout our 40-plus year history. Our Company was built on our long-held principles of respect, honesty, integrity, and fairness, and we attribute much of our long-term success to these cultural cornerstones as they deeply influence our business practices.

For us, it’s about bringing value to the world in which we live and do business — by providing value for our customers in the form of brands, fashion, price, and quality; understanding the importance of a diverse workplace and inclusive culture; adding value in our neighborhoods by helping people access the resources and opportunities they need to build a better future; and sustaining value by making decisions that are good for the environment as well as our business.

As a global off-price value retailer with more than 4,000 stores, located in nine countries, and spanning three continents, our commitment to creating value for our stakeholders continues to expand. Our progress and efforts are documented in detail throughout this Corporate Responsibility website and are captured under four meaningful pillars — Workplace, Communities, Environment, and Responsible Business.

Though we are proud of our accomplishments this year and over time, we recognize that corporate responsibility is a journey. We remain passionate about continuously improving our programs and working to make a positive, sustainable impact on the world. We will continue to measure our progress in these four pillars and report our results here on this website.

As always, I am eternally grateful to the thousands of TJX Associates around the globe who embody our core values and bring our corporate responsibility efforts to life.

Sincere regards,

Ernie Herrman Signature

Ernie Herrman
Chief Executive Officer and President
The TJX Companies, Inc.

April 2018