Attracting talent is just the start. At TJX, we believe it is our responsibility to train and mentor our Associates for long-term success. From the top down, our senior leaders consider career development and teaching an absolute priority.
Our training happens throughout the organization in a variety of settings, including in our stores, distribution centers and corporate offices. No matter the location, a vital part of this training is open communication and relationship-building among our Associates. This, coupled with our core values of integrity, caring, ethics and fairness, guides our efforts.
We are particularly proud of our global merchant training programs, which we believe, are some of the best and most respected training programs in the retail industry. Our programs are designed to support Associates interested in pursuing careers as merchants and develop them as future leaders in our off-price retail business. Training begins with education in the principles of planning and allocation and an introduction to off-price retailing. Most Associates begin their TJX careers in an allocation position. From there, we continue to invest in an Associate’s training and development and create opportunities for structured career progression into merchandising, buying and management.
In 2016, we hired nearly 300 Associates into the U.S., Canadian and European buyer and planning and allocation training programs, many right out of school or through Associate referrals.
At TJX University, we offer merchandising Associates advanced learning opportunities through a formalized program, significant one-on-one coaching and field exercises to prepare for the next step in their careers. The program teaches a consistent approach to business, teamwork and culture that has been a critical part of our success.
Along with our merchant training programs, we have many other talent development opportunities aimed at allowing Associates to enjoy long, fulfilling careers at TJX. Globally, although our programs may differ slightly, we offer formal and informal leadership training, coaching and mentoring for all levels and disciplines. We are proud of two programs in particular, “Leaders Developing Leaders” and “The TJX Graduate Programme.”
Leaders Developing Leaders provides the opportunity for select management Associates to participate as a group in researching a business issue or opportunity. The team develops and presents a strategic plan to Senior Management. Working collaboratively with Associates from a broad range of functions and geographies, participants strengthen problem-solving and strategic planning skills as well as their understanding of the business.
The TJX Graduate Programme in Europe helps broaden Associates’ understanding of our business and prepare them for future leadership opportunities in their areas of distribution, finance and IT.
In its 2016/2017 ranking, TheJobCrowd gave T.K. Maxx the #1 spot in its Top Graduate Employer in Retail Award. The award is based solely on the ratings that a company’s graduate employees have given to TheJobCrowd in anonymous reviews.