Each one of our Associates brings something unique to our collective culture – a diversity of experience, gender, race, ethnicity, age, sexual orientation, and more, and we welcome new Associates to our Company through diversity recruitment strategies. At TJX, diversity is not something we mark off of a checklist; it is something we celebrate in many ways!
Women are an important part of our workplace diversity and represent an increasing percentage of our leadership team. We are proud of the high percentages of women across our workplace, the strong representation of women in our more senior ranks, and our promotion rates for women over the past three years. We are equally proud that five of our 11 members of our Board of Directors are women.
Globally, women make up 77% of our total workforce, and they hold 65% of our managerial positions.1 Further, we are pleased to note that women are strongly represented in our more senior ranks across the company, with women comprising 55% of Assistant Vice President and above positions, 43% of Vice President and above positions, and 40% of Senior Vice President and above positions. Additionally, averaged over the past three years, women earned 76% of our promotions. More specifically, over the past three years, on average, women earned 58% of the promotions into Assistant Vice President roles, 40% of the promotions into Vice President roles, and 51% of the promotions into Senior Vice President and above roles.
Our workforce is also racially and ethnically diverse.2 In the U.S., members of racially or ethnically diverse groups comprise 56% of our total workforce and 32% of managerial positions, which we believe helps create a workplace where our Associates feel welcome, valued, and engaged. To enhance our recruitment efforts for Associates who are members of diverse racial and ethnic groups, we attend conferences, leverage social media, and work with several community-based and business networks. In the U.S., these collaborations include the NAACP, the National Urban League, UnidosUS, the National Retail Federation, Worknet, and more. We also attend college job fairs, including several, such as ALANA, that offer specialized development for members of racially or ethnically diverse groups in higher education. Early results show our networking with these community-based and business groups are helping as approximately 65%-75% of all new hires in our stores and distribution centers are diverse Associates.
At TJX, we have high management tenure rates. For example, 59% of our Associates at the Assistant Vice President level and above have been with the Company for over 10 years. At the Vice President level and above, that percentage increases to 63%. While we are pleased with the stability of our leadership team, which gives us the benefit of years of off-price retail experience to provide to our newer team members, our high tenure rates slow our ability to quickly change our overall workforce demographics. We continue to strive towards a more diverse workforce across our Company at every level, and we are moving our programs forward with a goal of continuous improvement.
Welcomed, Valued, Engaged
Our culture places great value on relationships, which has been a key to our success since our founding and is now a guiding factor driving our inclusion efforts. We encourage Associates to form strong, lasting relationships with each other, and our aim is to transform some of the most talented individuals we hire today into our global leaders of tomorrow. We recognize that our commitment to this relationship must include ensuring that Associates feel welcome, valued, and engaged if they are to make a long-term commitment to TJX. We strongly believe that:
- TJX Associates who feel welcome want to come to work. Our Associates feel welcome because they’re encouraged to bring their whole self to work and provide their unique perspective to the business.
- TJX Associates who feel valued have an emotional connection to their job, not just an economic one. Our Associates feel valued because they know we want to hear and listen to what they have to say and we appreciate their perspective and experience.
- TJX Associates who feel engaged know the significance of their contributions to our organization and that their opinions are sought out. Associates who want to come to work and have an emotional connection to their job are fully engaged in doing the best and the most they can do.
Across our regions, we have formal and informal initiatives underway to foster this type of inclusion.