To support our growth, we are continually looking for diverse, enthusiastic and committed individuals to join our team. We’ve seen firsthand that the talented individuals we hire today can transform into our global leaders of tomorrow.
We seek employees with a breadth of experiences, in addition to diversity in experience, gender, race, ethnicity, age and more. We take a multi-faceted approach to recruiting. In addition to our traditional recruitment activities, we focus our efforts on students and recent university graduates, military personnel, local hiring and community talent networks.
Each year, several hundred students take part in our intern programs that operate across all of our divisions worldwide, in areas including corporate operations, store operations and distribution centers. We seek candidates who are curious and have a passion for innovation, merchandising, customer excellence and global relations.
Our merchandising internships, in particular, are coveted amongst students who are majoring in fashion, retail and business administration. On average, 80% of interns from the merchandising program in the U.S. go on to join us full-time after completing college. In Canada, over 35% of our merchandise operations and planning and allocation co-ops transition to full-time or contract positions upon graduation. In the U.K., nearly 75% of merchandising and buying placement students go on to join our Graduate Programme following completion of their university degree courses.
TJX has been named a Top Entry-Level Employer by CollegeGrad.com every year since 2014 and T.K. Maxx was named Top Graduate Employer in Retail in 2016/2017 by TheJobCrowd for the second year running.
Learn more about our career opportunities for students:
Our long-standing commitment to the U.S. Armed Forces is highlighted by our dedication to hiring members of the military, veterans and military spouses. We value their strong work ethic, professionalism and loyalty and offer a range of career options to match their talent and expertise.
In 2013, TJX pledged to hire at least 3,000 men and women who are active military, veterans or their spouses by 2018. By July 2016, we had already hired over 3,500 and believe we are now on track to hire 5,000 people from these populations by 2018.
With about 235,000 Associates and more than 3,800 stores across the globe, our hourly store Associates are our largest population of talent. But more than that, they are the face of our brands, welcoming customers and providing an exciting shopping experience. Behind the scenes, the hourly Associates in our distribution centers ensure our stores continue to deliver a treasure hunt experience by distributing new products quickly and efficiently. Our Loss Prevention Associates ensure our merchandise is protected and our shoppers continue to experience a safe and secure shopping environment.
In support of our efforts to hire field Associates, teams in the U.S. and Europe participate in innovative youth programs – the Youth Business Institute (YBI) in the U.S. and Get into Retail in Europe – which offer professional and personal development opportunities for disadvantaged young people. YBI teaches job readiness skills to students in at-risk high schools and exposes them to the business of retail. Get into Retail, run by The Prince’s Trust in the U.K., provides vulnerable young people with training, development and eventually the opportunity for employment for successful participants. Our Canadian team partners with organizations like the Calgary Region Immigrant Employment Council, Canadian Mental Health Association, Steps to Success and others to support its recruitment efforts.
In 2016, we hired over 40% of YBI-graduate students and nearly 70% of Get Into Retail graduates for positions in our stores.
TJX has a long history of hiring people from diverse backgrounds and of all abilities, including those who face barriers to employment. These could include people with conditions or personal situations that make it hard for them to find or keep a job, such as a lack of experience, access to transportation, economic situations or other challenges. We have developed community outreach and recruitment strategies to support those who face employment challenges and to help us foster a workforce that includes qualified individuals of all abilities.
One area of particular focus for us is hiring people with disabilities. According to the U.S. Department of Labor, in November 2016 the unemployment rate for those with a disability was 10%, more than twice the rate for individuals with no disability.3
That is a statistic that we want to help change. We have developed collaborative community partnerships with a goal of increasing employment among individuals with disabilities, and our U.S. Talent Acquisition group specifically promotes workforce programs that incentivize diversity and facilitate access to jobs for individuals with disabilities.
TJX has received hundreds of awards over the years from community-based organizations, municipalities and other organizations for providing jobs and valuable work experience to people who face barriers to employment.
To assist in our recruitment efforts, we work closely with community-based organizations in the U.S. and Canada to actively recruit people who may face employment challenges. These agencies often pre-screen and train the candidates that we hire for our stores and distribution centers. The relationship between TJX and the community-based organizations is beneficial on many levels:
Over the course of the last 20 years, we have provided jobs to more than 240,000 people who have received some form of government assistance in the U.S.
3 Economic News Release at https://www.bls.gov/news.release/empsit.t06.htm
1 Managerial positions are defined as Assistant Store Manager (or equivalent level) and above across the Company.
2 Leadership positions are defined as Assistant Vice President and above across the Company.
3 Data on ethnic and racial diversity not available outside the U.S. Statistics for U.S. Associates are based on racial/ethnic designations used by the Equal Employment Opportunity Commision.