Q:
TJX now operates over 2,000 stores. What gives the Company
confidence that it can continue to grow?
A: The continued excellent performance
of our new generations of stores, at both our more established
businesses as well as our younger concepts, is the major
factor that gives us great confidence in our store roll-out
plan. With relatively low cash investments, our new
stores typically achieve profitability in year one and
outstanding returns that are highly desirable and among
the best in the retail industry. Our deep understanding
of the retail real estate market and customer demographics
aids us in successfully locating our stores near where
our customers live, in tight trading areas. In certain
regions around the U.S., we have successfully created
off-price shopping destinations where we have placed
a T.J. Maxx, Marshalls and HomeGoods in very close proximity.
Part of our growth strategy involves
injecting newness into our existing businesses in response
to the changing tastes of our customers. In 2003, we
experimented with larger jewelry and accessories departments
at T.J. Maxx and expanded footwear at Marshalls. Based
on the success of these prototypes, we plan to begin
roll-out of these expanded departments in the upcoming
year. We believe these expansions will further differentiate
T.J. Maxx and Marshalls and create even more reasons
for customers to shop at both concepts.
Our newer divisions are making greater
contributions to our top and bottom lines as they grow,
and are integral to our long-term growth strategy. In
particular, the demographics of the customer segment
for our A.J. Wright concept, which we launched in 1998,
are enormous and we believe give us the ability to grow
this business to a chain of over 1,000 stores in the
U.S.
In addition to growing our current
businesses, we are constantly seeking new opportunities
for our growth well into the future. Our acquisition
of Bob’s Stores in 2003 is the most recent example
of a seed that we are cultivating now for the future
of TJX. Two main reasons we were attracted to Bob’s
Stores are its very loyal, largely male customer base
and its potential to grow to a chain of over 400 stores
nationwide.
Along with all of these reasons,
our confidence in our future growth is supported by
our long and consistent history of growth through both
weak and strong economic and retail environments, having
achieved consolidated comparable store sales and profit
increases in 24 of the last 26 years.
Finally, we are confident in our
growth because our organization, distribution network
and sources for product continue to keep pace with the
expansion of our retail concepts. Long term, we believe
we have the ability to reach over 4,400 stores worldwide
with our current portfolio of businesses.
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