
 |
Q:
Other retailers and the vendor community continue to
talk about being more disciplined in managing their
inventories. How will this affect the Company’s ability
to source product?
A: The question of whether there
are enough goods available to meet the needs of our
growing Company has been asked of us throughout our
history, since we opened our first store. The issue
of more disciplined inventory management among the retailing
and vendor communities represents the most recent iteration
of the availability of goods question. The answer remains
the same — there continues to be more than enough
merchandise available and we are confident that this
will be true in the future. For TJX, the question is
not whether there is merchandise available; rather,
the questions we ask ourselves are ‘what product
to buy,’ ‘what product not to buy,’
and ‘what price to pay for the product we buy.’
For example, one of the reasons we launched our A.J.
Wright concept in 1998 was to take advantage of the
abundant buys in moderate brands that we had been passing
on for years because they did not match the profile
of our Marmaxx merchandise mix.
We have literally thousands of vendors
with whom we have close business relationships and are
establishing new ones every day. Within our vendor base
of over 10,000, there are approximately 25 who comprise
our top sources for product from one year to the next,
but this group constitutes only approximately one quarter
of the total product we buy. Unlike many retailers,
in our off-price concepts, we do not build permanent
departments to any particular vendors in our stores.
Our selling floor space is flexible and free of expensive
fixtures, so we can easily expand and contract departments.
Our contract with our customers is to offer them great
values on quality, brand-name apparel and home fashions,
not to promise any particular brand. Our customers understand
that they will find something new and different every
time they shop our stores and love the ‘treasure
hunt’ experience.
As the largest off-price retailer
in the world, we have great opportunities in the vendor
marketplace. When our buyers go into the marketplace,
it is with a $16 billion buying pencil, which allows
us to take advantage of the best opportunities. We take
pride in our strong vendor relationships. Our vendors
value our excellent credit rating and they trust that
we are reliable and timely with our payments. Additionally,
unlike others in the retailing industry, at our off-price
concepts, we ask for no return, markdown or advertising
allowances. Our straightforward approach goes a very
long way in maintaining mutually beneficial business
relationships.
|