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Responsible Business

Delivering Real Value to the World


TJX is the leading off-price retailer of apparel and home fashions worldwide, with seven retail chains operating more than 4,500 stores in nine countries spanning three continents. As a leader in global retail and a Fortune 100 company, we recognize the obligation we have to our key stakeholders – Associates, customers, communities, vendors, and shareholders – to operate a responsible business. At TJX, this includes: integrating strong corporate governance practices at the Board level; fostering a culture that reflects our core values and supports our position as a destination of choice for consumers; and operating and sourcing ethically to meet our customers’ desire for great value on ever-changing selections of quality, fashionable, brand name and designer merchandise.

Our business dealings and interactions are grounded in our long-held core values of honesty, integrity, and treating others with dignity and respect.

We hold ourselves to high ethical standards and expect all of our Associates to comply with these standards, which are set forth in the TJX Global Code of Conduct. Likewise, our Vendor Code of Conduct sets our expectations of the merchandise vendors with whom we do business and whose relationships are key to our success. We provide periodic training, both formal and informal, to reinforce these expectations.1

2020 Key Highlights

2020 Key Highlights

2020 Key Highlights

2020 Key Highlights



4,500+

stores spanning nine countries on three
continents


69%

of Board Members are women and/or
ethnically/racially diverse




2,000+

audits either conducted by TJX's third-party
auditors directly or accepted from accredited sources


#80

2020 ranking of TJX among Fortune 500 companies


4,500+

stores spanning nine countries on three
continents

69%

of Board Members are women and/or
ethnically/racially diverse

2,000+

audits either conducted by TJX's third-party
auditors directly or accepted from accredited sources


#80

2020 ranking of TJX among Fortune 500 companies



1Please note that references to items accomplished or completed in this section during 2020 denote TJX's Fiscal Year 2021, which ended January 30, 2021.

Updated April 2021