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Responsible Business

Delivering Real Value to the World


TJX is the leading off-price retailer of apparel and home fashions worldwide, with seven retail chains operating more than 4,000 stores in nine countries spanning three continents. As a leader in global retail and a Fortune 100 company, we recognize the responsibilities we have to our key stakeholders – Associates, customers, communities, vendors, and shareholders – to operate ethically and source responsibly.


Our business dealings and interactions are grounded in our long-held principles of respect, honesty, integrity, and fairness, which serve as cornerstones to guide our efforts.


In 2018, we were pleased to be ranked #2 within the specialty retailer category on Fortune’s Most Admired Companies list. This list recognizes the Company’s efforts in areas of importance to stakeholders, including: quality of products and services, financial soundness, long-term investment value, and social responsibility.

Just as we hold ourselves to high ethical standards, we also expect the same ethical standards from the people and organizations with which we do business, and in particular our vendors, whose relationships are key to our success. We place great importance on our Social Compliance Program and our Vendor Code of Conduct, with which we expect all our vendors around the world to comply.

In addition to operating ethically, we aim to be a retailer of choice for consumers. This means that we challenge ourselves to find new and innovative ways to improve the shopping experience and engage with customers so that customers return to shop our stores again and again.

Finally, as a responsible business, we have a long history of practicing excellence in corporate governance. As part of our governance practices, we have a suite of corporate governance materials that outline the standards to which we hold ourselves accountable. We seek to have a highly engaged Board of Directors that represents diversity as to experience, gender, ethnicity/race, and much more.1





TJX's Vendor Social Compliance Committee is composed of management representatives from the U.S., Canada, and Europe and from relevant disciplines within TJX, including merchandising, sourcing, imports, compliance, enterprise risk management, legal, and global communications.

1Please note that references to items accomplished or completed in this section during 2017 denote TJX's Fiscal Year 2018, which ended February 3, 2018.