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Factory Auditing


We conduct a third-party audit or obtain an audit report from an accredited source for factories helping to design or develop our products. Ratings can be satisfactory, needs improvement, unsatisfactory, or zero-tolerance

2020 Key Highlight


2,000+

audits either conducted by TJX's third-party auditors directly or accepted from accredited sources

We focus the auditing portion of our Program where we have more influence in bringing the products to market. Typically, this means factories that are involved with products that we have helped design or develop to be manufactured just for us. We focus our auditing efforts on these factories because we believe this is where we are most likely to be able to have a meaningful impact. When we source these products, we require the buying agents and vendors that are involved to identify any active factories that they use, or intend to use, to produce such merchandise and request that we have an audit prior to starting to produce our goods. Further, we strive to have members of our buying offices visit these factories.


We conduct a third-party audit or obtain an audit report from an accredited source for factories helping to design or develop our products. Ratings can be satisfactory, needs improvement, unsatisfactory, or zero-tolerance

We conduct a third-party audit or obtain an audit report from an accredited source for factories helping to design or develop our products. Ratings can be satisfactory, needs improvement, unsatisfactory, or zero-tolerance

We conduct a third-party audit or obtain an audit report from an accredited source for factories helping to design or develop our products. Ratings can be satisfactory, needs improvement, unsatisfactory, or zero-tolerance

Together with our representatives, UL LLC, Intertek Group PLC, and Omega Compliance Limited, we work closely with our agents and vendors so that they understand our Global Social Compliance Program, our Vendor Code of Conduct, and our factory auditing process. Our merchants also play an important role in educating vendors on our Program requirements and encouraging them to make improvements at their facilities, when necessary. Additionally, our buying offices have one or more Associates assigned to support our local social compliance efforts and assist in driving positive change at the factories.

Our TJX Global Social Compliance Manual contains, among other important guidance, an audit procedure outline and factory evaluation checklist to help prepare the factory for the audit process. This tool is available in seven languages and offers detailed information designed to help our agents, vendors, and factory management better understand the expectations of our Vendor Code of Conduct, as well as our monitoring and corrective action processes. We require our buying agents to disseminate this manual to their entire TJX vendor base and have it posted to our vendor website, which is available to all vendors.

2020 Key Highlight


2,000+

audits either conducted by TJX's third-party auditors directly or accepted from accredited sources