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Factory Auditing


We conduct a third-party audit or obtain an audit report from an accredited source for factories helping to design or develop our products. Ratings can be satisfactory, needs improvement, unsatisfactory, or zero-tolerance

FY22 Key Highlights


2,400+

audits either conducted by TJX's third-party auditors directly or accepted from accredited sources

We focus the auditing portion of our Global Social Compliance Program where we have more influence in bringing the products to market. This means our program typically reaches factories that produce merchandise that we have helped design or develop just for us. We focus our auditing efforts on these factories because we believe this is where we are most likely to be able to have a meaningful impact. When we source these products, we require the buying agents and vendors that are involved to identify any active factories that they use, or intend to use, to produce such merchandise.


We conduct a third-party audit or obtain an audit report from an accredited source for factories helping to design or develop our products. Ratings can be satisfactory, needs improvement, unsatisfactory, or zero-tolerance

We conduct a third-party audit or obtain an audit report from an accredited source for factories helping to design or develop our products. Ratings can be satisfactory, needs improvement, unsatisfactory, or zero-tolerance

Together with our representatives, UL LLC, Intertek Group PLC, and Omega Compliance Limited, we work closely with our agents and vendors so that they understand our Global Social Compliance Program, our Vendor Code of Conduct, and our factory auditing process. Our internal teams also play an important role in educating vendors on our Program requirements and encouraging them to make improvements at their facilities, when necessary. Additionally, we have Associates that support the program in various buying offices around the world.

Our TJX Global Social Compliance Manual contains, among other important guidance, an audit procedure outline and factory evaluation checklist to help prepare the factory for the audit process. This tool is available in seven languages and offers detailed information designed to help agents, vendors, and factory management in our audit program better understand the expectations of our Vendor Code of Conduct, as well as our monitoring and corrective action processes. We require our buying agents to disseminate this manual to their entire TJX vendor base and have it posted to our vendor website, which is available to all vendors.

FY22 Key Highlights


2,400+

audits either conducted by TJX's third-party auditors directly or accepted from accredited sources