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Responsible Sourcing


1,200+

Buying Associates

~21,000

vendors

100+

Countries

TJX believes in the importance of ethical sourcing in our supply chain and is committed to strive for continuous improvement. We strongly value the relationships that we have developed with our vendors, which are built on a foundation of honesty, trust, and ethical business practices. We believe these relationships have been a key factor in our long-term success.

On a worldwide basis, in fiscal 2022, more than 1,200 Associates in our buying organization sourced product from a universe of approximately 21,000 vendors and more than 100 countries around the world. As part of TJX’s purchase order terms and conditions, our merchandise vendors are required to comply with our Vendor Code of Conduct. The Vendor Code of Conduct requires that goods we sell have been manufactured and shipped in accordance with all applicable laws, regulations, and, including, among other things, a commitment to respect the rights of the workers who manufacture products for sale in our stores and online. These requirements stand even if a vendor applies their own code of conduct, monitoring, or ethical sourcing guidelines. Our vendors are also required to ensure that any factories or subcontractors they use comply with our Code’s principles.

Our Off-Price Business Model


TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide. Our mission is to deliver great value to our customers every day. We do this by offering ever-changing selections of high quality, fashionable, brand name, and designer merchandise at prices generally 20% to 60% below full-price retailers’ (including department, specialty, and major online retailers) regular prices on comparable merchandise, every day.

The majority of product we sell in our stores and online is brand-name merchandise. To obtain this merchandise, we work closely with our vendors and take advantage of a wide variety of opportunities, which can include department store cancellations, a manufacturer making up too much product, or a closeout deal when a vendor wants to clear merchandise at the end of a season. There are other ways we bring tremendous value to our customers. For example, sometimes when what we are seeing in the marketplace is not the right value for our customers, meaning the right combination of brand, fashion, price, and quality, we may help design or develop merchandise to be manufactured just for us.

OUR GLOBAL SOCIAL COMPLIANCE EFFORTS


We focus our factory monitoring and supplier training program where we have more influence in bringing the products to market. This means our program typically reaches factories that produce merchandise that we have helped design or develop to be manufactured just for us. We focus our auditing efforts on these factories because we believe this is where we are most likely to be able to have a meaningful impact.

While we do not own, operate, or control any facilities that manufacture products we sell, we collaborate closely with our buying agents and international buying offices because they have strong relationships with local production facilities and are well positioned to reinforce our expectations. Learn more about our commitment to Global Social Compliance.


1,200+

Buying Associates

~21,000

vendors

100+

Countries

1,200+

Buying Associates

~21,000

vendors

100+

Countries

RWENZORI TRADE PROJECT


We are particularly proud of the Rwenzori Trade Project, a sustainable trade program that we helped to develop in Uganda. In 2008, TJX Europe partnered with Save the Children with the aim of supporting education in the cotton-growing communities in the Rwenzori region of Western Uganda. We began our work with 12 communities, funding classrooms and teachers’ housing as well as donating money to supply educational materials, clean water, and toilets.

As our program evolved, we learned that to have a long-term impact, these communities needed ways to generate greater and more reliable income for their families. We began working with local partners to help create a sustainable trade program. Our goal was to help families living in this area increase their incomes so they could better care for themselves and send their children to school.

In 2011, the sustainable trade project was established to support the production of cotton, coffee, cocoa, and handmade crafts. Working with local commercial and development partners, farmers were taught how to develop better and higher quality crop yields. Producers were brought together to form cooperatives, giving them greater power in the marketplace, and a range of training courses were offered to teach skills ranging from bookkeeping to product development.

TJX Europe supported the establishment of a locally staffed trade center where producers can gather to pack and ship their products as well as collaborate and receive commercial, agronomic, and marketing support for their products.

The impact of Covid has brought new challenges to the Rwenzori communities. TJX has provided additional funding during this time to support out-of-school children and families affected by the pandemic.

Moving forward, we are proud to continue our support by offering Rwenzori co-operatives’ products, for sale in our stores across the U.S., Canada, and Europe.

Evolving Issues


CONTINUOUS IMPROVEMENT


Responsible sourcing and social compliance are tremendously challenging undertakings. Our efforts are rooted in continuous improvement which we believe can be achieved by making our commitment clear to our vendors, buying agents, and Associates; by our auditing and training efforts; by responding to issues as appropriate for our business; and by further enhancing our Corporate Responsibility reporting.

To raise questions or concerns about these issues, please contact us at complianceofficer@tjx.com.