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Stakeholder Engagement




We strongly believe that for our policies and practices to be effective, they must evolve and be informed by the perspectives of our many stakeholders, including our Associates, customers, investors, and others. Therefore, we strive to maintain an open dialogue with these important groups to achieve our goals.


ENGAGING WITH OUR CANADIAN ASSOCIATES


One of the ways we engage with our Canadian store Associates is through the The JOY Project, which has inspired, motivated, and built Associates’ morale. This in-store program is focused on supporting the integral parts of our culture at TJX Canada as we strive to create an overall positive environment by recognizing store Associates for “spreading joy” through random acts of kindness, such as encouraging a co-worker for a job well done or assisting a customer. Further, in our Canadian Distribution Centers, our DRIVE program (Delivering Results, Innovation, and Value through Engagement) seeks to identify best practices and efficiencies through in-the-moment and planned conversations between managers and Associates. Our goal in both of these programs is to drive the importance of building strong connections between managers, Associates, and customers.



ENGAGING WITH OUR CANADIAN ASSOCIATES


One of the ways we engage with our Canadian store Associates is through the The JOY Project, which has inspired, motivated, and built Associates’ morale. This in-store program is focused on supporting the integral parts of our culture at TJX Canada as we strive to create an overall positive environment by recognizing store Associates for “spreading joy” through random acts of kindness, such as encouraging a co-worker for a job well done or assisting a customer. Further, in our Canadian Distribution Centers, our DRIVE program (Delivering Results, Innovation, and Value through Engagement) seeks to identify best practices and efficiencies through in-the-moment and planned conversations between managers and Associates. Our goal in both of these programs is to drive the importance of building strong connections between managers, Associates, and customers.