Ernie Herrman
I am pleased to present TJX’s 2025 Global Corporate Responsibility Report. At TJX, we have been formally reporting on our corporate responsibility efforts for 15 years. Importantly, our commitment to corporate responsibility stretches back much further, rooted in decades of acting as a responsible corporate citizen and affirming our core values of honesty, integrity, and treating each other with dignity and respect. We believe our continued commitment to this work is important and helps support our business mission to deliver great value to our customers every day. Our Global Corporate Responsibility Report describes our initiatives, which focus on supporting our Associates, giving back to the communities where we live and work, helping mitigate our impact on the environment, and operating our business responsibly.
For years, developing our Associates and championing our culture have been global business priorities, as we recognize how these priorities can support our business success as a global company with hundreds of thousands of Associates in several geographies. We are committed to an inclusive and diverse workplace, and believe the many types of diversity, including gender, race, and ethnicity, as well as varied experiences, backgrounds, and perspectives, help us think creatively, remain agile, serve a broad customer demographic, and stay true to our values. This work, plus the many other programs we have in place to help our Associates thrive at TJX, create an environment where our Associates can feel welcome, valued, and engaged.
Giving back to local communities where we operate has been important to us since our very beginning. We look to work with non-profit organizations that fulfill basic needs, provide education and training, deliver services for those facing health challenges, and empower women. Through this work, we were proud to reach more than 2,500 non-profit organizations in 2024 through direct financial support, Associate volunteering, and generous donations from our customers during in-store fundraisers.
When it comes to environmental sustainability, we aim to pursue initiatives that are both environmentally responsible and smart for our business. We have implemented many programs over the years: from installing LED lighting and adding solar panels in certain facilities, to building a network of Asset Recovery and Recycling Centers to support the reuse and recycling of materials from our stores and distribution centers. Our work in this area is designed to contribute toward the environmental sustainability goals that we have set, which aim to achieve net zero greenhouse gas emissions in our own operations, source more renewable energy, divert our operational waste from landfill, and help reduce the environmental impact of certain product packaging.
As part of our commitment to operating our business responsibly, we have a long-standing Global Social Compliance Program. At the center of this program is our Vendor Code of Conduct, which outlines our expectation that our vendors respect the human rights of the workers in our supply chain. Additionally, we regularly monitor a portion of our merchandise supply chain through our factory auditing program. These efforts, combined with stakeholder engagement and the various trainings we offer, build the foundation of our efforts within Global Social Compliance.
All of the work I’ve described in this letter is built on our commitment to operating with integrity and is threaded through many aspects of our business, an approach we believe creates value for our stakeholders, including our Associates, customers, communities, vendors, and shareholders.
Our progress continues, and that is in large part thanks to the commitment and dedication of our Associates around the globe. For this, I am very grateful. I invite you to read more in our Global Corporate Responsibility Report.
Ernie Herrman
Chief Executive Officer and President
The TJX Companies, Inc.
September 2025