CEO Message

Ernie Herrman

Chief Executive Officer & President

To our Associates, Customers, Neighbors, Vendors, and Shareholders:

At TJX, we take our commitment to operating responsibly seriously and have from our earliest days. This commitment is linked to our company mission—to deliver great value to our customers every day—and drives the many corporate responsibility programs and initiatives we have launched over the years, aimed at supporting our Associates, giving back to the communities where we operate, mitigating our impact on the environment, and more. The world continues to face many complex challenges, from extreme weather to social injustice. We firmly believe that our continued commitment to developing and implementing meaningful environmental, social, and governance (ESG) practices is important as we move forward.

Our approach to corporate responsibility is intended to build on our prior efforts and sets us up to evolve over time with practices that we believe can be impactful and inclusive, reflecting today's growing responsibilities and varied expectations. In the pages that follow, we have outlined many details about our ongoing programs, reported under four pillars: workplace, communities, environmental sustainability, and responsible business. While I encourage you to take the time to read our full report, I’d like to take a few moments to share some of the key highlights:

  • Our broad range of environmental initiatives are designed to support the four goals that we announced in 2022. This includes work to reduce our greenhouse gas (GHG) emissions and source more renewable energy to support our goal to achieve net zero GHG emissions in our operations by 2040, as well as initiatives like eliminating waste where feasible and increasing the reuse and recycling of materials used in our stores to help support our goal of diverting 85% of our operational waste from landfill by 2027.
  • In our workplace, we remain committed to creating workspaces where our Associates can feel welcome, valued, and engaged. Over the past several years, we have launched a variety of additional Associate Resource Groups and introduced Inclusion and Diversity Advisory Boards, which include representation from our stores, distribution and processing centers, and corporate offices. We have continued to enhance our educational offerings and created tools to support the organization as we continue on this journey.

These are just a few examples of the many initiatives we have in place. Looking ahead, we recognize that interest in ESG topics continues to grow and evolve. As we drive this important work forward, we are committed to reporting on our efforts and progress in both our annual Global Corporate Responsibility Report and through periodic updates on

Corporate responsibility is an important part of how we conduct our business. As always, I want to thank our global Associates who embody our core values every day and bring TJX's corporate responsibility efforts to life through their hard work, commitment, and dedication.

Sincere regards,

Ernie Herrman Signature

Ernie Herrman
Chief Executive Officer and President
The TJX Companies, Inc.

September 2023