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Associate Engagement


We know that corporate responsibility, including environmental sustainability, is increasingly important to both current and prospective Associates, and we believe that the more we collaborate across the organization, the better our program can be. At TJX, our Associates are encouraged to consider how to make operational decisions that minimize environmental impacts, and we communicate this in our Global Code of Conduct.

We have global Energy Teams, global Waste Management teams, and other teams that convene several times a year to share best practices and collaborate on opportunities for efficiency gains and operational cost savings. We plan to continue to foster these global, cross-functional initiatives to better address environmental sustainability risks and create efficiency opportunities for our business.

As we considered options for setting our third greenhouse gas (GHG) emissions reduction target, we engaged with cross-functional subject matter experts to identify and measure emissions impacts to our business. This process involved participation from Associates across our Corporate Responsibility, Store Operations, Facilities, Procurement, Information Technology, Construction, and Energy Management groups and, we believe, resulted in a better understanding of which initiatives could potentially affect future energy use and reduce our GHG emissions as well as helped us to gain support across the organization in support of our 1.5-degree scenario goal.

TJX Associates engaging, collaborating, and planning with a goal of minimizing environmental impact


Encouraging our Associates to "Go Green"


We use various internal communications platforms to share information with Associates about our environmental sustainability initiatives, whether they are global corporate efforts or regional success stories. Across all of our regions, our internal communications channels regularly share environmental achievements and announcements on our digital screens and through regularly published materials.

In the U.S., we have hosted events at our home offices in which local vendors and TJX experts educate Associates on the Company’s environmental sustainability initiatives, as well as with regard to what they personally could do to help the environment. In 2019, we celebrated Earth Week and raised awareness around TJX’s environmental sustainability programs by developing engagement strategies for both the Home Office and field Associates. Our cross-functional planning team collaborated on a variety of activities designed to educate, excite and engage TJX Associates on environmental sustainability issues. For example, in our home offices we:

In our stores we provided an “Earth Day Activity Kit” comprised of fun and easy activities for store Associates to complete at their own discretion during Earth Week. Our goals were to educate Associates on what can be done to support the environment within their stores and at home; share some of the great things that TJX is doing as a responsible company; and recognize Associates for their participation in Earth Week activities.

Also, in our U.S. home offices, we have been working to reduce paper where we can. The Associates who signed up for paperless paycheck program in 2019 have helped avoid the paper consumption equal to about 24,000 trees annually. We are continuously looking at ways that we can reduce the Company’s consumption of paper, more efficiently deliver information to our Associates, and ultimately reduce our environmental impacts.

In Europe, our Associates can support our environmental initiatives in a variety of ways. We have a Plastics Reduction Working Group and an Environment and Energy Team comprised of Associates from across the business who are committed to helping ensure the success of both our single use plastics and our carbon emission reduction plans. We regularly share up dates with Associates on the impact of our programs through internal communications.

In 2019, store Associates also got involved in local charity projects focused on the environment. These included beach clean-ups and litter collection days through our partnership with Neighbourly. T.K. Maxx and Homesense store Associates in the U.K. voted for their favorite local environmental charity, which resulted in the support of approximately 2,000 environmental and clean-up programs in which about 43,000 people participated, 103 tons of litter and waste were removed, and 18,000 bags of rubbish were collected.


TJX Associates taking part in event encouraging sustainability with ideas on upcycling using different types of material for gift wrapping

“Go Green”


In Canada, our regional Go Green Committee has a strong commitment and robust strategy around Associate engagement on environmental sustainability topics. Each year, the team produces events and educational materials that help demonstrate how Associates can incorporate sustainable values into their lives. Associates also volunteer their time on various local conservation projects, which in 2019 included creating a beautiful patio vegetable and herb garden.

TJX Canada’s also runs an annual sustainable celebration, EcoFest, that features special guests, eco-friendly vendors, and food offerings. At the 2019 EcoFest celebration – our 10th annual – over 800 Associates joined in the fun, enjoying samples of eco-friendly products from more than 40 vendors. To continue inspiring Associates year round, we also host EcoFest pop-up shops that feature eco-friendly vendors that Associates can shop and learn from.

Other key successes in the year included: