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Responsible Business

Delivering Real Value to the World


TJX is the leading off-price retailer of apparel and home fashions worldwide, with seven retail chains operating nearly 4,700 stores in nine countries spanning three continents. As an off-price leader and a Fortune 100 company, we recognize the obligation we have to our key stakeholders – including Associates, customers, communities, vendors, and shareholders – to operate a responsible business.

Our business dealings and interactions are grounded in our long-held core values of honesty, integrity, and treating others with dignity and respect. We hold ourselves to high ethical standards and expect our Associates to comply with these standards, which are set forth in the TJX Global Code of Conduct. Likewise, our Vendor Code of Conduct sets our expectations of the vendors with whom we do business and whose relationships are key to our success. We provide periodic training, both formal and informal, to reinforce these expectations.1

At TJX, operating responsibly includes focus in the following areas:

GLOBAL SOCIAL COMPLIANCE

We believe that operating and sourcing ethically helps meet our customers’ desire for great value on ever-changing selections of quality, fashionable, brand name, and designer merchandise. Just as we are committed to our core values mentioned above, we expect those that we do business with to do the same.


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EXCELLENCE IN GOVERNANCE

We are committed to strong corporate governance practices and policies at the Board level. We expect our directors to show high integrity, personal and professional ethics and values, and be committed to representing the long-term interests of our shareholders.


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ENGAGING WITH STAKEHOLDERS

We foster a workplace culture that reflects our core values and supports our position as a destination of choice for our customers. Additionally, engaging with our stakeholders regularly helps inform our evolving policies and practices.


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FY22 KEY HIGHLIGHTS


83%

of our Board Members are independent

67%

of Board Members reflect diversity (gender, race, ethnicity, LGBTQ+)

2,400+

audits either conducted by TJX's third-party auditors directly or accepted from accredited sources

83%

of our Board Members are independent

67%

of Board Members reflect diversity (gender, race, ethnicity, LGBTQ+)

2,400+

audits either conducted by TJX's third-party auditors directly or accepted from accredited sources

83%

of our Board Members are independent

67%

of Board Members reflect diversity (gender, race, ethnicity, LGBTQ+)

2,400+

audits either conducted by TJX's third-party auditors directly or accepted from accredited sources

1Please note that references to items accomplished or completed in this section denote TJX's Fiscal Year 2022, which ended January 29, 2021.


Updated March 2022