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Career Development

Attracting talent is just the start. At TJX, we believe our Associates are core to our success and, as such, it is our responsibility to train and mentor them. Our senior leaders consider teaching and mentoring an absolute priority to support the career development of our Associates.

Training happens throughout the organization and in a variety of settings, including in our stores, distribution and processing centers, and corporate offices. Some is formal, through courses offered in our classrooms and virtually, and some is informal, such as in huddles or through real-time feedback on the job. Like so many aspects of our work, training had to be reimagined with the onset of the COVID-19 pandemic. It has been important to us to maintain our commitment to talent development while navigating changes to our work environments. As a result, we have been approaching our learning opportunities differently, offering many formal training classes online and connecting remote Associates through virtual formats. No matter the location or format, formal or informal, our career development initiatives are designed to foster open communication and relationship building, which are both key parts of our culture.

Chantae sitting at a desk


Chantae joined TJX in 2009 as a General Warehouse Associate for our Marmaxx division—first as a temporary hire and promoted to a full-time Associate shortly thereafter. During her time, she demonstrated potential and an eagerness to learn and grow, taking on multiple roles and finding mentors who believed in her and pushed her to seek out growth opportunities. As she developed her career, Chantae ultimately made her way to the Human Resources division, where she currently serves as Learning and Development Manager and leads a team of five across three distribution centers.

“I came in the door looking for a job and I found a career. So many people have encouraged me along the way, pushing me to act on my potential. Being part of Learning and Development has been life changing—not only for my professional growth but also personally. I have stepped completely out of my comfort zone, met and built relationships with lots of great people, and found it really rewarding to support others’ growth. There is so much talent on our floors. There’s a world of opportunity at TJX for those who want to find it.”

Learning & Development Manager
T.J. Maxx Distribution Center Charlotte

1Managerial is defined as Assistant Store Manager (or equivalent level) and above across the Company.

Updated May 2022