At TJX, we work hard to foster an inclusive work environment so that our Associates feel welcome, valued, and engaged. As part of that philosophy, we encourage Associates to bring their whole self to work and support them in this in a variety of ways, including providing well-being programs. In 2020, these initiatives became even more important to helping our Associates balance the challenges brought on by the COVID-19 pandemic.
We understand that Associate well-being is impacted by many factors and therefore comprehensive offerings are critical. Our global well-being initiatives focus on three key areas: physical, financial, and emotional wellness. These programs represent our commitment to meeting the diverse needs of our Associates, as well as promoting a happier and healthier workforce.
While our philosophy and approach to Associate well-being is global, our programs vary based on geography, setting, or other factors, and may include:
- Physical well-being: We offer no-cost telehealth services; smoking cessation support; onsite wellness services like eye exams, flu shots, and dental services; biometric screenings; diabetes support; fitness centers at our corporate offices; and various fitness and wellness classes available “live” virtually as well as on-demand.
- Financial well-being: Associates have access to information sessions covering various topics such as preparing for retirement, financial literacy, and taking pregnancy leave as well as tools and resources to help manage student loans and that offer ways to manage finances during times of crisis. We also offer various discount programs that range from reduced costs at local businesses to nationwide programs, scholarship programs, and adoption assistance.
- Emotional well-being: All TJX Associates have access to employee assistance programs that provide 24/7 free and confidential support to help balance work, family, and personal issues. U.S. Associates can choose from online courses to help reduce stress, such as how to handle homeschooling your child while balancing work demands, and also have access to telehealth services to support mental health. In Canada, Associates have access to an e-learning course on how to stay resilient during times of crisis. Additionally, Associates in the U.K. and Ireland have access to mental health tools such as yoga and podcasts, and Associates in Australia can access online classes such as meditation, Pilates, and Tai Chi.
While the pandemic impacted many of our onsite offerings in 2020, we are committed to continuing our current offerings, and evolving to meet the needs of our Associates.